Terms of service
Welcome to Kalalu. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from Kalalu. By visiting our website or placing an order, you agree to be bound by these Terms.
1. Overview
Throughout the site, the terms “we,” “us,” and “our” refer to Kalalu. By accessing our website or purchasing products from us, you agree to these Terms and any policies referenced herein, including our Shipping Policy, Return Policy, and Privacy Policy.
If you do not agree to these Terms, please do not use our website or services.
2. Products and Services
Kalalu offers made-to-order apparel and related products. Because our products are produced on demand:
● Product availability may vary.
● Colors and images displayed on your device may differ slightly from the actual product.
● We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
3. Pricing and Payment
All prices are listed in U.S. Dollars (USD).
We reserve the right to change prices without prior notice. Payment must be received before an order enters production.
We reserve the right to refuse or cancel orders for reasons including but not limited to:
● Suspected fraud or unauthorized transactions;
● Incorrect pricing or product descriptions;
● Inventory or production issues;
● Violations of these Terms.
If an order is canceled after payment has been received, an appropriate refund will be issued.
4. Made-to-Order Production
All items sold by Kalalu are made to order. Production generally requires 5–8 business days before shipment.
Production times are estimates and may vary due to holidays, high order volume, supply availability, or circumstances beyond our control.
5. Shipping and Delivery
Shipping times provided are estimates and are not guaranteed.
Kalalu is not responsible for delays caused by shipping carriers, weather events, customs procedures, or other circumstances outside our control.
Additional details regarding shipping are available in our Shipping Policy.
6. Returns, Exchanges, and Refunds
Please refer to our Return Policy for complete details regarding returns, exchanges, damaged items, and refunds.
We reserve the right to deny returns or refunds that do not comply with our policies.
7. Customer Information
Customers are responsible for providing accurate and complete billing, shipping, and contact information.
Kalalu shall not be responsible for delays, lost shipments, or additional fees resulting from incorrect information provided by the customer.
8. Intellectual Property
All content on this website, including but not limited to:
● Logos;
● Brand names;
● Product designs;
● Graphics;
● Images;
● Text;
● Website content;
is the property of Kalalu and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written permission.
9. Prohibited Uses
You agree not to:
● Use our products or website for unlawful purposes;
● Interfere with the security or operation of the website;
● Transmit viruses or malicious code;
● Attempt unauthorized access to our systems;
● Violate any applicable laws or regulations.
10. Limitation of Liability
To the fullest extent permitted by law, Kalalu and its owners, employees, affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
● Use of our website;
● Purchase or use of our products;
● Delayed shipments;
● Website interruptions;
● Errors or omissions in content.
Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
11. Third-Party Services
Our website may utilize third-party services, including payment processors, shipping carriers, analytics providers, and other vendors.
These services operate under their own terms and privacy policies. Kalalu is not responsible for the actions or policies of third parties.
12. Disclaimer of Warranties
Products and services are provided “as is” and “as available” without warranties of any kind, express or implied, except as required by law.
We do not guarantee uninterrupted, secure, or error-free operation of our website.
13. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon posting to our website. Continued use of our website constitutes acceptance of those changes.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of New Jersey and the laws of the United States, without regard to conflict of law principles.
15. Contact Information
Questions regarding these Terms of Service may be directed to:
Kalalu
Email: kalalushop@gmail.com
Website: www.kalalu.shop
Thank you for supporting Kalalu.